I worked as a server at an organic restaurant. We were known for being vegan-friendly, wheat-free and willing to accommodate individual’s “special dietary needs.” One day a man and his family came in for dinner. He came up to the counter to order and he told me he had a few allergies. I told him that was fine, because we are used to accommodating allergies. Then I asked him what he was allergic to. “You might want to grab a pen” was his response. This man was allergic to eleven major food groupings including, all peanuts, tree nuts and pine nuts, all shellfish and seafood, dairy, lentils and peas and well as wheat. I couldn’t believe it. I grabbed the cook from the kitchen and brought him out to talk to the customer because I didn’t even know what to offer him. I understand that allergies suck, but cross contamination is so common in restaurants that someone whose life could be threatened by and number of common foods should maybe stay in to eat.
The story ends as the customer orders and eats steak and cooked quinoa. I stood within arms reach of the phone his entire stay just in case I had to call emergency services.
-Brandon
Bravo to you for giving such great care and service to those of us with food allergies! Thank you!
I have an acquaintance like that. He even makes his own booze ( it is a rum by the way but shhhhh.. don’t tell him). Thank god he never sat down in any restaurant I worked in. Small accommodations are one thing changing the whole menu is another.